Lucis

Plans, pricing, gifting, and managing your subscription

Offers & subscription

What is the plan available in the UK?

What plan is available in Portugal?

Are the tests covered by social security?

Can I pay in multiple times? Or monthly?

Can it be covered by my insurance?

How can I get a refund?

How can I add the microbiome or IgG food sensitivity test?

How many blood tests are included?

Is it really worth the price?

Is there free shipping?

What are the different subscription plans available?

What is your refund policy?

What payment methods do you accept?

Why is Lucis Care €490?

Why should I choose the 2 tests/year plan instead of a single test?

Pricing

Can I change how often I get tested?

How do I cancel my subscription?

How do I cancel my subscription auto-renewal?

How do I update my payment method?

How do I update my phone number, address, or email?

How do I change the email address on my account?

Manage your subscription

Can I invite people?

Can promotions be combined?

Do you offer discounts or promo codes?

How can I activate my promo code for add-ons (biome, IgG)?

How can the recipient benefit from the gift?

How does the referral program work?

Why do you ask for my card details when I redeem a gift?

Gifting

Find answers and get help from Intercom Support and Community Experts

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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