We understand your insurer may want a document before it will commit to anything. We do not issue personalised quotes: we cannot estimate what your mutuelle or complementary health insurer will reimburse, and we cannot produce a document tailored to your individual contract.
Why we don't
Coverage depends entirely on your insurer and on the contract you hold;
Conditions vary widely from one insurer to another, and from one contract to another;
Only your insurer can confirm what it reimburses. That decision is theirs alone.
What we do give you
A detailed invoice for any Lucis purchase, which you can send to your insurer exactly as it is. You can download it yourself from your membership settings at https://app.lucis.life/settings/membership/;
A detailed PDF protocol listing every analysis performed;
Before you subscribe: the price is shown on our website and again at checkout, so you can give your insurer that figure.
How to get a clear answer from your insurer
Ask them directly whether preventive check-ups performed without a medical prescription are eligible for reimbursement under your contract, then send them your invoice as supporting proof. Asking that question in those terms usually gets a faster and clearer answer than a quote would.
See Can it be covered by my insurance? and Are the tests covered by social security?
If you cannot find your invoice, just let us know and our team will take care of it.
