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Can I reschedule my lab appointment?

Rescheduling Your Lab Appointment

Yes, you can reschedule your lab appointment at any time.

  • Log in to your Lucis account;

  • Click on “Reschedule”;

  • Choose a new date and time that suits you.

If you cannot find an available slot because the timing is too tight but you already have your kit, or you want o switch lab contact the Lucis support team for assistance.

Your appointment will be updated once the change is confirmed.

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