You can change your lab appointment date or time directly from your dashboard at https://app.lucis.life/dashboard/. To change the lab itself, cancel and rebook (see below).
Booking or changing to your follow-up visit
Your second visit is offered as the 60+ marker follow-up panel. That is your follow-up: it's intentionally lighter than your first complete visit (blood only, 60+ key markers), not an error and not a downgrade, and there's no separate "full" follow-up option to look for. To get the complete 100+ panel again, pick the paid upgrade shown in your account when you book. See What does my second lab visit include? for details.
Change Date or Time
Go to Dashboard → Appointments
Find your upcoming appointment
Click Modify
Select a new date/time from available slots
Confirm the change
You'll receive a new confirmation email.
Change Lab Location
To change the lab (not just the date or time), cancel your current appointment and book a new one at the lab you want. There is no way to swap only the lab on an existing appointment.
Go to Dashboard → Appointments
Cancel your current appointment
Book a new appointment and select the lab you want
Cancel Appointment
Go to Dashboard → Appointments
Click Cancel Appointment
Confirm cancellation
Your test credit remains valid for 12 months.
Timing Rules
More than 24 hours before your appointment: changes are free and unlimited.
Less than 24 hours before your appointment: let us know here and we'll do our best.
If Your Preferred Lab is Fully Booked
Try a different time of day (mornings are often available)
Choose a nearby alternative lab
Wait a few days, as slots open up when others cancel
Let us know here for priority access in urgent cases
No Labs Near You?
Your Lucis Care blood panel is always drawn at a partner laboratory, so it does require a lab visit. The home kit only covers the urine, saliva, or stool samples that go alongside the blood draw; it is not a replacement for the lab visit, so it is not an alternative when no lab is nearby.
If no partner lab is within reasonable distance, it is unfortunately not possible to use Lucis Care. However, if you can travel to another city where a partner lab is available, you can book your appointment there.
We are continuously expanding our partner-lab network in France. Follow our social media to stay informed about our latest openings.
Appointment Confirmation
After booking:
Check confirmation email for details
Add to your calendar
Note fasting requirements (if applicable)
Bring ID and confirmation email