Cancelling Your Subscription
You can cancel your subscription at any time by contacting the Lucis team.
We understand that plans and needs can change.
No refunds are provided if a lab visit has already been completed.
What cancellation means
Cancellation stops future automatic renewals only;
You keep full access to any tests or services you have already paid for.
How to cancel
Contact the Lucis team via the in-app chat;
Or email us at [email protected].
Once your request is processed, you will receive a confirmation of the cancellation.