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How do I update my phone number or address?

You can update your phone number and postal address yourself in your Lucis account.

How to update your details

  1. Log in to your account at https://app.lucis.life

  2. Go to Settings, then Profile

  3. Edit your phone number or address

  4. Save your changes

Keeping these details current matters: we use your address for any lab kit or shipment and your phone number for appointment reminders and time-sensitive updates, so update them before your next lab visit.

If a field is locked or your change does not save, contact us via the in-app chat or at [email protected] and we will update it for you.

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