It depends on the country where you take your tests.
France and the EU (except Portugal)
Yes, for your first (complete) lab visit: a home kit is shipped to you for the urine and saliva samples included in that panel. You collect them at home on the morning of your lab visit and bring them with you; blood is drawn at the lab. Delivery is free, and the kit usually arrives within 3 to 6 days.
Your second (follow-up) visit is a blood draw only — it does not include urine or saliva, so no home kit ships for it. A kit ships again only if you upgrade the follow-up to the complete panel. See What does my second lab visit include?
United Kingdom
No home kit is needed. Your samples are collected directly at the partner laboratory (no saliva test is included in the UK offer), so nothing is shipped to your home.
Portugal
No home kit is needed either: the dedicated Portugal offer is handled entirely at the partner laboratory.
When add-on kits arrive
The gut microbiome test is self-collected at home: a home kit ships once your order is confirmed. Each kit includes clear, step-by-step instructions and everything needed to collect and return your sample. Kits are typically shipped within a few working days.
The IgG food sensitivity panel, on the other hand, does not require a home kit: it is a blood analysis run at the lab at the same time as your blood draw, so nothing is shipped to you for this add-on.
If you ordered an at-home test and your kit has not arrived, message us in the in-app chat or email [email protected]. We will check the shipping status and arrange a reshipment if needed.