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When will I receive my test results?

In France and the EU, your lab results are usually ready about 3 weeks after your lab visit, and you receive the raw lab report (PDF) directly at that point. When the lab releases your results, we receive them at the same time, so you never need to forward them to us. From there, your results are reviewed over about a week by our medical team, supported by our AI, who turn them into your personalised interpretation, action plan (protocol), and recommendations. So the full journey takes around a month, from lab visit to protocol. (In the UK, complete panel results take 10 to 14 working days and follow-up panel results about 3 to 5 working days.) Some lab analyses simply take longer than others to run, which is the main reason for the wait, alongside the time the laboratory needs to process your blood, urine, and saliva samples.

The steps after your blood draw

The journey runs in three stages:

  1. Lab analysis: the lab processes your samples and 100+ biomarkers are analysed, then sent to the Lucis medical team. Dashboard status: "sample processing". No action is needed from you.

  2. Medical review: the Lucis medical team reviews your biomarkers against reference ranges and factors in your health questionnaire. Status: "medical review in progress". Your raw biomarker results appear in your dashboard and you get an email as soon as they are available.

  3. Protocol generation: your personalised action plan is built from your results, with lifestyle recommendations and, where relevant, supplement suggestions. Status: "protocol ready", with an email to let you know.

"Results ready" means your biomarker data is available to view. "Protocol ready" means your action plan is complete. You receive both, with the protocol always coming after the results: our doctors need time to review your data before building your tailored plan.

A few things can extend this timeline:

  • Holiday periods, such as Christmas and summer.

  • Laboratory backlogs.

  • Sample quality issues that require a new sample.

  • Complex biomarker panels that need additional medical review.

We notify you by email at each stage -- blood draw confirmed, sample received at the lab, results available, then protocol available -- as soon as each is ready in your Lucis app at https://app.lucis.life. Check your spam folder if you do not see these emails arrive. This timeline protects the quality of the medical review: most delays come from lab processing, not the medical review.

Add-on panels each have their own turnaround, not always the standard 3-week timeline: gut microbiome results arrive about 14 working days after BIOMES (Germany) receives your returned sample (not counted from your lab visit); IgG food sensitivity about 3 weeks after your lab visit; environmental toxicology about 4 weeks after your lab visit; micronutrient and oxidative stress about 4 to 5 weeks after your lab visit. If it has been more than 3 weeks since your lab visit and your results still are not available, just let us know and our team will take care of it.

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